While we list our clothing by approximate sizes for easy navigation, most of these pieces are custom made and fitted. We strongly suggest comparing measurements prior to purchase, we can help with this process and can happily provide more photos or measurements. You can also view our sizing tab for help. We do our best to be honest with our listings and disclose any signs of wear or flaws. If you’d like more photos or a video we can happily provide them asap. We are happy to answer any questions or provide recommendations.
We understand that you may not know if a garment will work for you until after you try it on, which is why we allow returns.
•Dressed 2 The 9s Equine return policy: If buyer decides their purchase won’t work for them, they have four days after arrival to contact us and get it back in the mail. It is the responsibility of the buyer to notify us within that period that it is being returned. Item can not be used/worn at a show or for photos prior to return. Once it is returned, in same condition, we will refund the transaction, minus the actual shipping cost and fees from the payment processor (if applicable). Any damage to the item is the responsibility of the buyer until safely returned.
•Due to recent policy changes from our payment processors, any purchases made off the website, with card checkout or with PayPal, will incur a 2.9-3.5% non refundable fee in the case of a return. Additional fees may apply for international returns.
•If you wish to make a purchase that will not result in those fees, in the the case of a return, we also accept other forms of payment, including a check or Zelle. Item to be shipped after it clears. To inquire contact Grace at 248-563-0292.
A copy of this will be included with your order.
Any purchases made in person are final sale.